Terms & Conditions

We are committed to make provide quality service and make your shopping experience a fuss-free and enjoyable one. The terms & conditions(“T&Cs”) apply to www.kersengheng.com.sg(the “Site”) and form the terms and conditions on which we supply products and provide services to you. Hence, please read through the Terms & Conditions prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the Terms & Conditions. 

We are“Ker Seng Heng”. The term “Ker Seng Heng” or “us” or “we” refers to the owner of this website, a company registered in Singapore. Our company registration number is 08698900J and our registered office is at 23 Kaki Bukit Road 4,“Synergy @ KB” #01-10 Singapore (417801). 

You can contact us by writing to us at kersengheng@gmail.com. 

If the events that we need to contact you for service-related matters, we will either give you a call or write to you at the email address you have provided to us. The term“you” refers to the user or viewer of our website. 

As a condition of your access and usage of the Site, you warrant that:
- All information supplied by you on the Site is accurate, current and complete.
- You are of age 18 years old and above to access and/ or use the Site
- There will be no copy or distribution of any materials of this Site in any medium without Ker Seng Heng’s prior authorisation.
- You shall be solely responsible for the access to and/ or use of the Site Materials and the Site. 

You agree and undertake not to:
- use the Site for illegal purposes or other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws;
- impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity; attempt to gain unauthorised access to or otherwise interfere or disrupt other computer systems or networks connected to the Site, interfere with another’s utilisation and enjoyment of the Site, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site's data or damage or interfere with the operation of another customer’s computer or mobile device or the Site;
- and post, promote or transmit through the Site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libellous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion. 

Ker Seng Heng is the owner or the licensee of all intellectual property rights in and to the Site, which includes the materials published on it. You are not allowed to copy & reproduce any content or material from the Site in any forms or by any means without Ker Seng Heng’s prior written permission. You are solely responsible for obtaining a permission grant before processing any content or informations that is available on the Site. 

We try to be accurate as reasonably as possible in our product descriptions available for viewing on the Site. However, our product may differ slightly from the pictures. The images of the products on out Site are for illustrative purposes only. Hence, the colours may appear slightly different reality due to lighting conditions. However, feel free to come to our office to view the actual samples. By doing so, you will get a better understanding of the product. 

We also do not warrant that product descriptions or contents on the Site are accurate, reliable, current or error-free. Upon accessing to and/ using the Site, you acknowledge that informations and materials may contain inaccuracies or errors.Ker Seng Heng is not liable for any such inaccuracies or errors to the fullest extent permitted by law.

All trademarks reproduced in the Site, which are not the property, or licensed to the owner, are acknowledged on the Site. 

We do not provide any delivery services by default. Upon request for delivery, charges may apply. 

We may collect, use and disclose personal date that you provide to us to generate quotations to you, supply the product to you, sending invoice to you and for other specified purposes. Please refer to our Privacy Policy at https://www.kersengheng.com.sg/privacy-policy for more information. 

You may request for a quotation for your purchase in the Site. You can do so by completing and submitting the quote request form on the Site. You shall be responsible for ensuring the accuracy of all informations and service provided in the form. 

All request form will be processed within 3-5 working days. A official quotation will be generated and sent to you via email. We are not liable if the quotations are not sent out within the estimated time. 

Ker Seng Heng provides services and products in Singapore only. For overseas orders, please write in to us at kersengheng@gmail.com

Prices & quotes on the quotation shall only be entitled to you and/ or your company who requested for the quote. We reserve the rights to accept or decline any orders or request for quotes through the Site in our sole and absolute discretion. Terms & Conditions listed on the official quotation applies. 

We reserve the rights to make any changes to the content or material on the Site at any time. The content or materials on the Site may be out of date at any given time, and we are under no obligation to update the Site. We are not liable if the Site is unavailable at any time or for any period. We reserve the rights to reject any current and/ or future access to and/ or use of the Site without prior notice given to you. 

These Terms & Conditions incorporate our Privacy Policy as it may be updated to time to time at https://www.kersengheng.com.sg/privacy-policy

If you have any queries about our Terms & Conditions or PrivacyPolicy, please write in to us at kersengheng@gmail.com.